Fraud Prevention

At 7XCHANGE, we are committed to providing a secure online shopping experience for our customers. While our goal is to facilitate all orders seamlessly, instances of fraud do occur. To maintain the integrity of our platform, our advanced security system diligently identifies and automatically cancels orders flagged with specific fraudulent triggers.

If you believe your order was canceled in error due to a fraud alert, please contact us at orders@7xchange.com with the following information:

• Your order number
• Photo ID
• Photo of the credit card used for the order

We take online fraud seriously and collaborate with law enforcement to pursue legal action against individuals involved in such activities. Know that we will prosecute to the fullest extent of the law.

Federal law imposes severe civil and criminal penalties for the unauthorized use of someone else's credit or debit card. The Federal Bureau of Investigation actively investigates cases involving the knowing use of stolen, fake, forged, altered, revoked, or expired credit cards to procure cash or goods. Committing such acts is a serious crime, and those found guilty will face the consequences of their actions.

Your safety and the security of your transactions are our top priorities. Thank you for your understanding and cooperation in maintaining a secure online shopping environment at 7XCHANGE.